I switched to a new VPS — how do I transfer my Vector license and strategies?

A VPS change is a coordinated transition, not something you do unilaterally on the client side. If you're moving to a new VPS (new provider, new instance, replacement machine), the Vector team handles the migration of your license and strategies — but you need to open a ticket so the process is done cleanly.

How to request the transfer

Open a ticket at http://support.vectoralgorithmics.io/ with:

• New VPS details — IP address, username, password.
• Old VPS details (if still accessible) — so the team can properly deactivate the prior installation.
• Timing note — if you have a specific date when the old VPS will become unavailable.

The team will: 1. Deactivate your Vector license on the old VPS. 2. Install NinjaTrader on the new VPS (if not already present). 3. Activate your license on the new VPS. 4. Install your strategies and apply the appropriate configuration. 5. Set up broker connections (you'll need to provide your Rithmic / Tradovate / other credentials when asked).

Critical: do not run on both VPS instances at the same time

Never have strategies running on both the old and new VPS simultaneously. If both are connected to your broker accounts, they will duplicate every trade the strategy places — doubling your exposure and putting prop firm accounts at risk of rule violations.

Before the team activates on the new VPS, confirm that:

• Strategies on the old VPS are disabled in NinjaTrader, OR
• The old VPS is fully shut down.

The team will verify this during the transfer, but awareness on your end helps the handoff go smoothly.

Related

• See: How do I reactivate my Vector license if it's been deactivated? for license-handling context.
• See: Does my Vector license cover sub-accounts on the same broker login? for what's different between license-on-installation vs. sub-account coverage.