Category: Onboarding | Last Updated: April 2026

After your initial onboarding with Vector Algorithmics, you have the option of a 30-day monitoring period where our team keeps an eye on your system to help you get off to a confident start. This article explains exactly what the monitoring period covers, what it doesn't, and what your responsibilities are during and after it.

What the Monitoring Period Covers

During your first 30 days, our team monitors:

• Your system connections — we keep an eye on whether your broker/data feed and NinjaTrader are connected
• Your strategy configurations — we verify that your strategy setups remain correctly configured

If we notice something that needs your attention — for example, your account wasn't enabled for the day, or a connection dropped — we will flag it and notify you so you can take action.

What the Monitoring Period Does Not Cover

This is the most important distinction to understand:

• We do not enable or disable your strategies for you. That's your daily responsibility.
• We do not operate your account on your behalf. You remain fully in control of trading decisions, sizing adjustments, and account management.
• We do not place, cancel, or modify trades. Everything your strategy does on your account is run by you, not by our team.

Our role during monitoring is observe and report — not operate. Any action needed on your account is yours to take once we flag it.

Your Responsibilities During Monitoring

Even with monitoring active, your daily routine stays the same:

• Refresh your broker connection before each session
• Enable your strategies daily before market open
• Save your workspace after any setup change
• Respond promptly if we reach out about something we've flagged

The monitoring layer is there to catch things you might miss — it isn't a substitute for your own daily check.

What Happens After the 30 Days

Once the monitoring period ends:

• Our team is no longer actively checking your system connections or strategy setups
• You continue to have full access to Vector support through our support portal: http://support.vectoralgorithmics.io/
• Our Customer Support team responds to tickets within 30 minutes during support hours for technical issues, strategy questions, and account inquiries

In other words: active monitoring ends, but support does not. You can always open a ticket whenever you need help.

Optional Refresher Before Monitoring Ends

As you approach the end of the 30 days, you may be offered the chance to book a refresher session with our team — an opportunity to review your setup, ask any remaining questions, and confirm you're ready to continue independently. This is a recommended step for clients who want a final checkpoint before full independence.

Bottom Line

The 30-day monitoring period is Vector's team keeping a watchful eye on your connections and strategy configurations during your first month — flagging anything that needs attention so you can act on it. It is not account management — we observe and report, you operate. After the 30 days, you manage independently with ongoing ticket-based support available at any time.

For any question about whether monitoring applies to you or how it's structured, open a support ticket.